For tenants

Making it feel more like home

A simple experience to communicate and pay rent at no cost for the tenant.
A better experience for tenants results in
high quality residents and reduced turnover.
Hemlane makes it easy for tenants to view lease terms, send messages, request maintenance, and pay rent online. Tenants receive free bank-to-bank rent transfers. Happy tenant, happy landlord.
Tenant portal
How it works
Showing
Sign up for a showing and complete an application without the back‑and‑forth
Tenants can book showings online, confirming they meet minimum qualifications. They can apply (for free) from their phone, add co-signers and co-tenants, and receive reminders on next steps.
Screening
Tenant screening does not impact anyone's credit score
Tenants receive full transparency into their background and credit report. When this information is pulled, there is no impact to a tenant's credit score and personal information is encrypted.
Marketing
Documents and lease
terms are transparent
Tenants have access to lease documents, from the legal documents to move inspection photos. Hemlane keeps information and communication transparent, to avoid misunderstandings or lost documents.
Tenant info
Rent notifications and option to split the rent amongst roommates
Tenants can add their bank account with instant verification. They receive reminders and alerts to pay rent, security deposits, and other payments online. Owners have the option to allow tenants to split payments.
Automatic payments
Ability to set up automatic
payments and show a great
tenant track record
Tenants can set up automatic payments to make sure rent is always on time. Payment history is also available to share with future landlords.
Maintenance request
Faster turnaround on repair and
maintanance requests
Tenants can request maintenance, with specific details and photos attached. The maintenance portal gives them visibility into the status of the service request, without as much back‑and‑forth conversations.
Comprehensive solution
for tenants
6 fewer things to worry about
Find
Find
rentals online
Complete
Complete
your application
View
View
screening report
Communicate
Communicate
and view documents
Pay
Pay
rent online
Submit and track
Submit and track
maintenance requests

A secure, simple, and free solution for your residents.

Improving communications from the application
to maintenance requests

Hear from our customers

Read our verified reviews.

Best decision I have made.
I cannot recommend this company enough, especially if you're thinking about starting your own property management company.

Steven W.Metro Realty Services of VA, 4 rentals

Hemlane is an amazing solution for streamlined online property management. Our experience managing 30+ properties through Hemlane has been fantastic thanks to the efficiency of the program.

Paul P.Team Lopez, 30+ rentals
Capterra Top20
Software Advice Most Recommended
Software Advice Front Runners
GetApp Best Functionality & Features
stars: 5
5-star user reviews on Capterra
stars: 5
5-star user reviews on Software Advice
stars: 5
5-star user reviews on GetApp